Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises—a new model of work where humans and AI agents drive customer success together. In an Agentic Enterprise, employees are empowered by AI coworkers who handle routine tasks, provide real-time insights, and help every team work smarter and faster.
Salesforce helps businesses of every size and industry connect data, AI, and Customer 360 applications on a foundation of trust and governance. This ensures that every decision, process, and interaction happens with the right signals, context, access, and safeguards. By bringing data and AI together with business applications, Salesforce enables organisations to orchestrate humans and agents working seamlessly—powering the employee and customer experiences that drive growth and loyalty.