Young Broker Day
Young Broker Day 2025 is sponsored by

What is Young Broker Day?
The day is designed to provide another avenue of guidance and support to insurance professionals in the early stages of their career. With career stories from insurance legends to celebrity speakers and sessions on personal development, previous Young Broker Days have been invaluable. There is the opportunity to tour around the expansive Exhibition Hall and network with professionals across the industry. The agenda is below and you can also add it to your CPD hours.
Young Broker Day is open to people who work for FCA regulated brokers and insurers aged 35 and under.
If you work for an exhibitor and are interested in attending Young Broker Day please complete this form now. Your exhibiting company’s lead contact will also need to register you for The BIBA Conference as stand staff in order for you to gain entry. Exhibitor registration will open in early April.

Our 2025 hosts
We are delighted to have 2 wonderful young insurance professionals hosting YBD this year. They have a wealth of knowledge and experience in the industry.
Ana Gomes-Freire
Ethan Godlieb
16 MAY
Thursday
09:00
Registration
09:15
Welcome to Young Broker Day 2025
09:25
Brokers & insurers - The secret ingredient for a great career
- Navigate challenges, align priorities, and foster trust to create long-lasting professional relationships
- Understand both the broker and underwriter perspective so that you can create a seamless customer journey
- Develop a plan for how you can apply the top tips to your job role

Yasmin Carter-Esdale
Yasmin Carter-Esdale
Yasmin has worked in the insurance industry for the past 14 years, having held previous positions at specialist insurer Hiscox and global broker Gallagher. In 2022, she secured funding from LinkedIn to launch ELEV822, the first insurance-specific LinkedIn development programme. The initiative helps professionals leverage the platform to enhance their personal brand and strengthen trading relationships with brokers, underwriters, and other stakeholders. Yasmin is currently the Deputy Chair of the CII Underwriting Community supporting over 9,000 underwriters globally. She also volunteers as Partnerships Lead at iCAN (Insurance Cultural Awareness Network), an organization with over 10,000 members that runs key initiatives to drive change within the insurance profession.
Session details:

Rob Nicholls
Rob Nicholls
Rob Nicholls is the Regional Development Director for Ardonagh Advisory – Towergate & Ethos Broking. Rob has 13 years’ experience in Commercial Insurance, developing a deep understanding of client cover, pioneering industry “firsts” and prioritises exceptional customer service to ensure client satisfaction. Rob is the BIBA Deputy Chair & Young Broker Ambassador for East Midlands Region, Nottingham Insurance Institute (NII) Young & Emerging Professionals council member, The Oliver Rose BIBA Young Broker of the Year Award Finalist in 2024 and in 2023 IBUK named Rob as one of the Top 25 Brokers in the UK.
Session details:
09:55
All things cyber
- Understand the importance of Cyber insurance and what a good policy should include
- Identify the key cyber threats
- Develop the confidence to educate and advise clients on the necessity of cyber insurance and how it protects their business from evolving threats

Joe Tracey
Joe Tracey
Joe Tracey is a growth and development specialist with over a decade of experience working with market-leading organisations. As the Lead for Cyber Development across the UK & EU at CFC, he spearheads key initiatives to expand market share and position CFC at the forefront of cyber insurance. Leveraging his strong background in commercial insurance, Joe works closely with organisations at every level, from C suite executives to frontline teams, helping to shape and optimise cyber sales and placement strategies. Throughout his career, Joe has designed and created innovative risk programmes for both SME and corporate enterprises, demonstrating a deep understanding of market expansion and sales strategy. Passionate about thought leadership, training and strategic growth, Joe is committed to advancing the cyber insurance landscape across the UK & EU.
Session details:
10:20
AI: your questions answered
- Discuss, analyse and evaluate the benefits and challenges of AI in the insurance industry
- Understand the role of AI in insurance both now and in the future
- Assess the most beneficial ways to use AI in your role

Shân M. Millie
Shân M. Millie
As an independent voice of authority on AI in Financial Services, Shân has spent her professional life (which means MOST of her actual life!) doing, studying, analysing, supporting and advising on corporate innovation in Insurance and FS. Since 2018, her focus has been on the potential of AI technologies for Insurance, how it is being done in practice (including AI Governance), and intersections with regulation, including Consumer Duty. Shân says: "I know how important Young Brokers and Insurers to making those industry futures we can be proud of — as individual professionals, thriving businesses and as the trusted experts for our customers. I'm honoured to be joining YBD 2025 and talking AI."
Session details:

Paolo Cuomo
Paolo Cuomo
Paolo is an executive director at Gallagher Re where he heads up the Global Strategic Partnerships initiative. He joined in 2022, building on a dozen years’ experience in the London insurance market, working for Brit, Beazley, Charles Taylor and Boston Consulting Group. Paolo is a strong believer in the importance of technology for enhancing the insurance process in underwriting, claims and back-office functions. Over the past decade Paolo has launched new Lloyd’s syndicates, supported the creation of the Lloyd’s Lab, and pushed the development of the “bionic underwriter” which blends human experience and judgement with data analytics and technology-enable insight. He believes the speed and scale of AI impact in insurance and beyond will be faster than most executive are expecting. Paolo sits on the IIL’s Cyber and Tech committee, and is a Liveryman and Court Assistant of the Worshipful Company of Insurers (WCI). He sits on the WCI’s iWIN committee (Insurance Women’s Inclusivity Network) and chairs the iSUSTAIN committee, focused on insurance’s role in a just and rapid transition to a more sustainable world. Paolo spent the first decade of his career in McKinsey’s Global Business Technology Office. He holds an MEng from Imperial College London, and an MBA from Kellogg School of Management, and is a Fellow of the Institute of Engineering and Technology.
Session details:
11:00
Celebrity speaker
We will announce our celebrity speaker soon!
11:30
Speed networking
- Exchange ideas with like-minded professionals, broadening your understanding of the industry
- Develop your networking skills
- Enhance your communication and confidence
Session details:
12:00
Lunch
13:30
Exhibition tour
Explore the bustling Exhibition Hall at The BIBA Conference with our hosts and Young Broker Ambassadors. Get ready to immerse yourself in the dynamic atmosphere filled with innovation, networking opportunities, and industry insights. Discover the latest trends, forge valuable connections, and experience the hubbub of activity.
14:30
Back of the Net: Leadership That Scores Big
KEYNOTE STAGE, AUDITORIUM
Get ready for this game-changing final keynote with former England men's senior team Head Coach, Sir Gareth Southgate. Hear first-hand his powerful insights on leadership under national pressure, building the ultimate team and navigating challenges under immense patriotic hope for glory. From guiding England to their first World Cup semi-final in almost three decades to reshaping the team from the centre, Southgate’s leadership journey is one of resilience and reinvention. Get closer than just the sidelines to learn from one of modern sport’s most transformative leaders.

Sir Gareth Southgate
Sir Gareth Southgate
Gareth Southgate is the former England men's senior team Head Coach, overseeing a period of unprecedented success on the field, and seismic change off it, in the 8 years of his tenure from 2016 to 2024 During his spell as the Three Lions boss, the England team achieved back to back UEFA European Championships finals, as well as reaching the Quarter and Semi Finals of successive FIFA World Cups. In doing so he holds the record for winning more major tournament games than any other England Manager in history. He has also represented England in more games than any Englishman in history, with 102 as Manager (only the 3rd Manager to exceed 100), 57 as a player and 37 as the men’s U21 Head Coach, spanning a total of 196 games. He is a former winning Club Captain with a distinguished playing career spanning over 500 games for Crystal Palace, Aston Villa and Middlesbrough, where he was appointment Manager in 2006, the youngest in the history of the Premier League at the time. Southgate’s unparalleled leadership qualities were put to use when he took over England after one of the worst periods in the National teams history after they were eliminated in the round of 16 at Euro 2016 by Iceland to ridicule and derision. Southgate oversaw a complete rebuild of the identity, culture, professionalism, behaviour, teamwork and ethos of the team, generating pride and joy in playing for England with a teamwork, humility and resolve that built trust with the media and connected the team to millions of fans. In doing so he turned the Head Coach role from a poisoned chalice to a source of opportunity and pride, making the often regarded “impossible job” possible. Despite his achievements on the field, however, it was his leadership off the field, during a period of global change and political turmoil, that won him the biggest accolades. He became an articulate spokesperson and figurehead for the country during the Covid 19 pandemic, Brexit, and a global debate on racial and gender inequality. His dignified, intelligent, and authentic response as a spokesperson for players, fans and the country as a whole, was universally applauded. He became a source of National pride and an international ambassador for the country wherever he travelled. Many regarded his position as second only to that of the Prime Minister in terms of profile and influence. His decision to stand down after Euro 24 lead to a wave of gratitude from fans, the media, global stakeholders and players as well as world famous figures from politics, business, academia, religion and entertainment. Gareth is a world class public speaker on leadership and service, building culture and resilience, team ship, change management and many other facets of high performance. He has countless lessons on optimising decision making, building belief, managing pressure, developing talent and staying true to your purpose. Away from football, Gareth is an international ambassador for the Kings Trust, military charity Help4 Heroes, and his local children’s hospice Martins House, raising many £millions for these and many others. His role with England and cultural importance to the country inspired the award- winning and sell out West End play “Dear England”, the title of which was taken from an open letter he wrote to England fans during the Covid-19 pandemic. By critical acclaim and popular demand it is returning to the West End in 2025, and has been adapted by the BBC into a screen play which will also be aired in 2025. He is a best selling author of his first children’s book “Anything is Possible” (all proceeds of which he donated to charity) and his new book “Dear England: Lessons on Leadership” will be published on 6 November 2025, with a documentary charting his journey scheduled for 2026. Gareth has won BBC Sports Personality Coach of the Year twice and has been awarded an OBE for his services to football, as well as receiving the ultimate accolade in the 2024 New Years Hour List where he was knighted for his unifying service to his country.
Session details:
15:30
Close

Pre-YBD Networking
On Wednesday, April 9th, we’re excited to host two exclusive networking events in both London and Manchester, starting at 5pm. This special occasion offers young brokers and insurers, aged 35 and under, a unique opportunity to connect and engage with industry peers. Don’t miss out on this prime chance to expand your professional network and foster valuable relationships. Representatives from Ardonagh Advisory and iCAN will also be there.

Coming soon
Last year was the biggest Young Broker Day yet! We had brilliant feedback and can’t wait to welcome you all again this year. Young Broker Day is on the second day of The BIBA Conference, so will be held on Thursday 16 May 2024. The agenda will be released soon so make sure to keep an eye on our socials and come back here for full details.
Sponsored by:

Aviva
At Aviva we help our 19.6 million customers make the most out of life, plan for the future and have the confidence that if things go wrong, we’ll be there to put it right. We’ve been taking care of people for more than 325 years, in 2023, we paid £25.6 billion in claims and benefits to our customers. Powered by our broker partnerships, we’re committed to helping you and your clients meet the demands of the ever-changing insurance landscape. It’s always been our goal to stand alongside you, whatever the challenges. We’re here for you, and with our sharpened focus on service excellence, an expanded appetite, a bolstered team of talent, and continuous investments in our infrastructure, we’ve never been better positioned to help you move forward, wherever you want to go. We’re proud to continue our support of the BIBA Conference for 2025 as Principal Sponsor, and look forward to seeing you in May to share how we can go even further for you and your clients this year. It takes a partnership. It takes Aviva.
Stand C20

RSA
RSA’s heritage as one of the world’s longest-serving general insurance companies offers stability, knowledge and experience for our diverse customers and broker partners. Since becoming part of Intact Financial Corporation, we have built upon these solid foundations and focused upon the future, where outperformance will be achieved through our core values of integrity, respect, excellence and generosity and ensuring we remain customer-driven in everything we do. Our customers are our biggest advocates, therefore a core pillar of our Commercial strategy is to improve experience with optimised service levels, claims provision and product quality.
Stand E10

Ardonagh Advisory

AXA
AXA Insurance offers personal and commercial insurance, while AXA XL focuses on P&C and specialty
risks. AXA Health is AXA’s UK health and wellbeing specialist and AXA Partners is a B2B specialist,
providing solutions in assistance services.
Together, we cover individuals and businesses operating in diverse sectors, and distribute our
products through brokers, aggregators, corporate and retail partners and direct to the customer. We
work hard to become a genuine partner to our customers, summed up in our tagline ‘Know You
Can’.
We wish everyone a successful conference and look forward to working with you.

Carpenters Group
Established in 1994, Carpenters Group is the UK’s leading provider of insurance and legal services.
Our family heritage and long-standing relationships are a testament to the quality of our service, maintaining an agile small firm mindset while handling a high volume of claims.
With over 30 years of experience, our growing team of around 1,500 colleagues, partner with insurers, brokers and MGA’s to deliver comprehensive claims solutions. At Carpenters Group, we focus on the customer and ensuring their claims journey consistently exceeds expectations.
We operate across the UK from seven locations: Liverpool, Birkenhead, Leeds, Haywards Heath,
Manchester and Glasgow.
Stand F48

CFC
CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks. Headquartered in London with offices across Europe, USA and Australia, CFC has over 1000 employees and is trusted by more than 150,000 businesses in 90 countries. You can learn more at cfc.com and LinkedIn or visit the CFC team at BIBA! We’ll be on stand B18 and the Cyber Hub throughout the entire conference!
Stand B18

Close Brothers
With over 45 years of experience, we’re a leading provider of premium finance in the UK, dedicated to putting our brokers and their customers first. Working in partnership with brokers, we offer practical support, unique data, and insights, to unlock opportunities for you and your customers. Our wide range of products help all types of customers pay for their insurance, by spreading the cost over regular fixed monthly payments. Come and speak to us about how we can help you to reach your premium finance potential.
Stand D30

Cowbell
Cowbell is a cyber insurance provider for small and medium-sized enterprises (SMEs) and mid-market businesses with up to £1 billion in turnover.
We harness the power of technology, data, and AI to provide businesses with advanced warnings of cyber risks. Our AI-powered platform assesses cyber risks in real-time, enabling our broker partners to customise quotes and deliver clear, easy-to-understand policies for their clients.
Policyholders benefit from hands-on support before, during, and after a cyber event. This includes cyber risk consultations with our Cybersecurity Resources team, real-time security recommendations, personalised risk assessments, micro penetration testing, free cybersecurity awareness training for all employees throughout the first policy year, and dedicated in-house claims support.
Stand F32

DUAL
DUAL is a different kind of underwriting agency. We believe people and relationships are what matters most. Building strong relationships with our brokers is at the heart of our people-first approach. This drives collaboration with the ultimate goal of delivering solutions that help meet the needs of our brokers, their clients and our strategic partners. In fact, for more than 25 years, DUAL has built a reputation as trusted industry experts with specialist underwriting knowledge and experience across a broad range of business lines. We provide products and services that work for you, delivered by some of the best underwriters in the market.
Stand B11

Ecclesiastical
Our specialist approach and charitable purpose is what makes us unique.
We’re a forward-thinking organisation which has built a best-in-class reputation of being one of the most trusted specialist insurers for our ability to cover complex risks.
With significant capacity in insurance solutions, backed by an award-winning claims and risk management expertise, we’ve grown and entered new markets. And with your support, we aim to double in size to give back more.
Proudly part of the Benefact Group, we give all available profits to charity, and plan to donate £250m by the end of 2025 through our ‘Movement for Good’.
Visit us on stand C40 to learn more and nominate your favourite charity for a chance to win a
donation!
Art & Private Client |Charity | Care | Education | Faith | Heritage | Leisure | Office Professions |
Real Estate | Schemes
Stand C40

Gallagher
Gallagher is a leading global insurance, risk management and consulting services company which supports clients in more than 130 countries around the world through a network of correspondent brokers and consultants. In the UK Gallagher has more than 7,000 employees specialising in risk management, and insurance solutions, for corporate, commercial and personal customers. Through a regional network of branches based in communities across the UK, and its specialty London market operations, Gallagher offers tailored insurance programmes and coverage for both UK and international clients. It is also one of the UK’s leading employee benefit and reward, employee communication and financial planning consultancies and is dedicated to providing local service and support to businesses, backed up by national industry specialism and global reach.
Stand B10

LexisNexis® Risk Solutions
LexisNexis Risk Solutions is a leading provider of data and advanced analytics solutions, helping leading insurance companies automate and improve critical business processes, reduce expenses, combat fraud and gain pivotal insights to differentiate and deliver higher levels of customer experience across multiple lines of business.
Stand D40

Markel
Markel is a leading specialist insurer, serving regional brokers and UK SMEs. We are proud to empower, support and protect over one million UK customers with specialist insurance, tax and legal solutions. We’re specialists and have provided sector-specific solutions for over 30 years. In that time, we've established a strong reputation for technical excellence, product innovation and service excellence to the broking community. Whether it’s access to 24/7 legal advice, tax and R&D support or a debt recovery service, we understand the day-to-day challenges facing our customers. We put people first because we believe in the power of relationships and doing what’s right.
Stand B2

Mission Underwriters
With 28 MGAs across the US, UK, and Europe, we offer unparalleled access to targeted lines of business backed by guaranteed A- rated, 5-year capacity. By investing in elite underwriters and transforming their expertise into thriving, independent MGAs, Mission creates unique opportunities for brokers to grow their business. Our approach combines startup agility with established backing, giving you direct access to specialised insurance solutions your clients need. Our streamlined platform ensures quick response times and efficient placement. Partner with Mission's MGAs and experience excellence without compromise – where exceptional underwriting meets unmatched service delivery. Mission MGAs think differently. Meet with us and build partnerships that drive growth.
Stand D28

Munich Re Specialty
Munich Re Specialty - Global Markets combines specialty expertise, capabilities, and products to offer partners and customers access to a wide range of specialty insurance solutions and services. When partnering and working with Munich Re Specialty - Global Markets you gain a dedicated partner committed to understanding your needs and delivering a tailored solution. You also benefit from claims, underwriting, and risk management services powered by a network of trusted advisors across the globe. Thanks to Munich Re’s renowned stability, robust financial backing, and dedication to the industry, we provide a wide-range of solutions and services worldwide to cater to diverse client needs.

Pearson Ham Group
Pearson Ham Group is a specialist pricing consultancy helping clients improve performance through better pricing decisions. Our team brings real industry experience with consulting expertise to deliver successful outcomes for clients. In the competitive UK insurance sector, agility is paramount,
and our insurance price tracker provides daily, actionable data on market and competitor pricing and its impact on your performance. By running daily quotes on the major UK price comparison
websites, we enable clients to track market movements and respond quickly to changes. Core
premium is just one element influencing customer choice, and we can provide insights on related
elements of the proposition such as compulsory excess, ancillary pricing, and premium finance
architecture. Our benchmarking reports deliver detailed analyses of competitor strategies in these
areas, equipping you with the insights needed to optimise your approach. Partner with Pearson Ham
Group to stay ahead in a dynamic market and achieve a competitive advantage through more
informed decisions. 80% of top UK insurers rely on our insights, can you afford not to?
Stand G55

Verisk
Verisk is a strategic data analytics and technology partner to the global insurance industry. We help (re)insurers, brokers, and MGAs make more informed decisions across underwriting, policy admin, and claims. Our underwriting solutions help you make faster and more accurate decisions for home, commercial, motor, health, and travel insurance through real-time data enrichment, property attributes, perils models, vehicle information, and medical risk assessment tools. Built for automation and e-commerce, our Ignite policy admin solution offers a complete back and front office system for insurance businesses: prospect capture, new business, MTAs, cancellations, renewals, ratings, document production, payments, buying online, and integrated accounts. Our fraud detection and claims solutions enhance efficiency, minimise expenses, and expedite claims processing for property, motor, and personal injury claims.
Stand D48