A powerful partnership in Personal Lines Brokers tell us they love it when we deliver products and services that make insurance feel easy, smart and valued. At Ageas we’re refreshingly honest about what’s possible, and we’re appreciated for being realistic. That’s vital for a successful partnership, and it’s essential if we’re both consciously and carefully growing a stable business. That’s why we’re brilliant together. However, this is only the beginning. Personal Lines are just that – personal – and our mutual success depends on working together for a brilliant outcome that meets customers’ expectations in new and even more relevant ways. Our elevated ambition and market commitment drive us to innovate continuously and strive for customer service excellence.

• Voted by brokers as ‘Personal Lines Insurer of the Year’ in 2024, 2023 and 2021 at The Insurance Times Awards. In 2024, we were also awarded for our Excellence in Fraud Mitigation and Excellence in Claims.
• Recognised for our technical capabilities and commitment to supporting customers at the British Insurance Awards 2024. We won Claims Initiative of the Year – Insurer and ‘Personal Lines Insurer of the Year’ in 2023, 2022 & 2021.
• Winner of the ‘Best Customer Experience Award’ at the Institute of Customer Service UK Customer Satisfaction Awards 2024.
• Certified as a Top Employer for 2024 in the UK for the third consecutive year.
• ServiceMark Accredited by the Institute of Customer Service.