CET is a leading provider of Home Emergency insurance solutions to UK insurance companies, supporting over 3 million policyholders across the UK.

We deliver a full range of specialist property repair solutions including emergency repairs in the home, as well as drainage and subsidence site investigation.

Since 1988, we have built a reputation for excellence due to the commitment of our 250+ strong team of experts, who handle each claim with the care and empathy customers deserve.

Speed and simplicity are assured through the stringent management of our Contractor Network of over 2,000 independent, accredited engineers across the UK and Northern Ireland. Continuous investment in new technology has also ensured CET has remained at the forefront of providing excellent customer experience and transparent claims handling.

CET is parent company to ANSA, one of the UK’s largest drainage investigation and repair providers, enabling it to provide expert drainage support, including blockages, leaks and repairs to customers when they need it.

CET became part of the HomeServe Group in 2021, enabling sharing of technology, service expertise and resources with the UK’s most trusted partner for home repairs and improvements.

“Our mission is to deliver an exceptional claims journey for every insurance customer through technology, innovation and people”