It’s great to be back at BIBA this year, we truly love coming to this event meeting Brokers, friends and colleagues from across the industry, giving us a chance to celebrate what an incredible industry we all work in.

We strive to provide the best possible service to brokers delivered through our platforms, people and our 11 local regional offices across the country, so wherever you’re based we aim to have a local presence near you. We’re proud to be your 5-star rated Commercial Lines insurer in the 2025 Insurance Times Commercial Lines Survey. We’ve also been voted Number 1 Software House Insurer for the second year running in the 2024 Insurance Times eTrading Survey and we achieved a 5-star rating for both Zurich Online and trading through a software house (in the 2024 Insurance Times eTrading survey).

We’ve also enhanced our digital platforms which means you’ll get a faster new business response from our underwriters, we’ve boosted efficiency using data and AI and we can adapt to market changes very quickly. These awards and innovations are testament to our strategy which centres around delivering excellent service through local expertise, digital innovations and strong broker and customer-centric propositions.