Series 3: Episode 3 – What’s next for innovation?
Series 3: Episode 4 – What’s next for high net worth?
Series 3: Episode 2 – What’s next for motor?
In this episode, Sarah speaks with Ageas’ Adam Beckett about the rapidly changing motor insurance market. With the looming ban on the sale of petrol and diesel cars by 2030, motor manufacturers are racing to expand the sale and accessibility of electric and hybrid vehicles. This presents both a significant challenge and opportunity to the […]
Series 3: Episode 1 – What’s next for AI?
In this episode, Sarah is joined by Eleanor Brodie, LexisNexis Risk Solutions, and Joe Lettween, Fortegra, to discuss how AI, machine learning and data science are changing the nature of the insurance industry by reorienting how we collect, interact with and deploy data. They dismiss the notion that AI will soon cut humans out of […]
Series 1: Episode 8 – A reflection on #BIBA2023 & what’s to come
In this episode Sarah talks to BIBA’s Steve White, CEO, Graeme Trudgill, Executive Director and Emma Chapman, Head of Conference about The BIBA Conference 2023 including a record breaking 9000+ registered delegates. They discuss all aspects of the Conference as well as the key events coming up for BIBA in the next half of the […]
Series 1: Episode 7 – Insurance industry market trends
In this episode, Sarah speaks with Markel’s Richard Brooks about the various market trends currently facing brokers. These range from the lingering impacts of COVID-19 and the persistent economic crisis, to the sweeping industry changes accompanied by the shift to digitalisation. In doing so, they emphasise the insurance industry’s responsibility to better educate clients about […]
Series 1: Episode 6 – Personal challenges with Claire Russell
In this episode Sarah chats to Claire Russell about Rising to the Challenge in our personal lives. Claire shares her experiences including starting her own brokerage at 20 years old and what inspired her to start her business, ‘Mental Health in Business’. They also talk about self care and how that can look different for […]
Series 1: Episode 5 – The impact of the current economic and political climate on our industry
In this episode Sarah talks to Michael Yabantu and Chris Andrews both from The BIBA Conference’s principal sponsor, Aviva. They discuss how the recent political and economic turmoil is impacting the insurance industry and how we continue to support customers through difficult times. This includes the war in Ukraine, effects of Covid-19, inflation, cost of […]
Series 1: Episode 4 – All things regulation with Andrew Gibbons
In this episode Sarah discusses all thing regulation with Andrew Gibbons, Mason Owen Financial Services, starting with how regulation has a heavy influence in creating the culture of the business. Secondly, that the amount of paperwork brokers have to complete is impacting the time they spend on creating the best customer journey. Furthermore they talk […]
Series 1: Episode 3 – Embracing Neuro-Diversity
In this episode Sarah chats to Johnny Timpson OBE, FRSA about the importance of employing a neuro-diverse workforce and supporting vulnerable customers alike. Johnny tells Sarah about his role in the Prime Minister’s Champion Group for Dementia Communities, and creating GAIN (Group for Autism, Insurance, Investment and Neuro-Diversity). Additionally Johnny gives his advice to businesses […]
